If you would like to download drivers for BLACKBERRY Q10 you should open the Is It Safe to Format Factory Reset BLACKBERRY Q10? Available options. Hard Reset
Here are a few tips that can help prevent your BLACKBERRY Q10 from turning off unexpectedly: Charge your BLACKBERRY Q10 regularly: Make sure your phone is charged to a sufficient level and avoid letting the battery drain completely. If your phone is frequently running low on battery, it may turn off automatically to prevent damage to the battery.
There are several steps you can take to make your BLACKBERRY Q10 more difficult to track: Use a secure operating system: Choose a phone that uses a secure operating system, such as Android with privacy enhancements or a modified version of Android like GrapheneOS, or an iPhone with the latest version of iOS.
Step 1. Press the "ALT," "DEL" and "CAP" keys on your BlackBerry's keyboard simultaneously. This performs a soft reset, which is similar to powering your BlackBerry off and then back on. If the screen is still not responsive when the BlackBerry reboots, you do have additional options. Video of the Day.

Just Believe me, Ok, just now my Z10 has reset by the BlackBerry Link Steps: 1. Connect the device with PERFECTLY WORKING data cable 2.MAIN : In the BlackBerry Link there should be written CONNECTED (below your BlackBerry Id or device name) If it is DISCONNECTED, connect it hundreds and thousands times and bring there CONNECTED 3.

A BlackBerry 10 device running BlackBerry 10 OS version 10.3.2 or later; A confirmed BlackBerry ID. Confirming your BlackBerry ID provides an additional layer of security by acknowledging that you are the owner of the email you've used as your BlackBerry ID Username and will allow you to easily reset your password in future.
I soft bricked mine one time trying to use an autoloader and a factory reset through hard connection to Link brought it back to life. Posted via CB10 from AT&T Q10 09-01-16 04:43 PM
Make sure you have latest updates via Settings>Security Update. Hold down the power key for several seconds to turn the device off. Remove the battery for 30 seconds and then put it back in and No BBID, no BlackBerry Protect, no BlackBerry World, no BBM, no ability to make or restore Link backups, no ability to set up a device after a wipe or after using an autoloader. Remove BBID from the device prior to the end to allow the latter. Adding accounts to the HUB may not be possible either. K21WHc.
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    • how to reset blackberry q10